eSimply Privacy Policy

Nuitee Travel Limited, trading as eSimply (https://esimply.io), values your privacy. This privacy policy outlines the information we collect and how we use it. eSimply reserves the right to update this policy periodically, as discussed in section '9. Changes to This Policy' below. By registering an account or using any eSimply website, application, product, software, tool, data feed, or service (collectively the “Service”), you acknowledge and agree to the terms of this policy. Please review this policy carefully. If you have unresolved privacy concerns or data use issues, please contact us at hello@eSimply.io or refer to section '7. How Does A User Change Or Update Information' for more details. eSimply is dedicated to safeguarding your privacy. This privacy notice clarifies how we collect, utilize, disclose, retain, and secure your personal information.

Key GDPR Principles:

Purpose Clarity: The controller must inform customers about the specific use of their personal data when collecting it.
Relevance: Only essential data required for processing should be collected (minimization).
Retention Period: Personal data must be retained for the time necessary to fulfill the purpose; afterward, it should be deleted.
Individual Rights: Individuals have rights regarding their data: access, correction, or deletion.

1. What Information Do We Collect?

1.1. Personally-Identifiable Information

We collect personally identifiable information when you knowingly provide it, such as when signing up for our newsletter, creating an account, or completing forms. This information may include your name, email address, phone number, and other relevant details. Where applicable, personally identifiable information aligns with applicable data protection laws. This Privacy Policy does not cover third-party privacy practices, including third-party websites, services, or applications linked to or referenced on our site. We advise you to carefully review the privacy policies of any third-party services you access. We do not consider anonymized information as personally identifiable. This data is used to provide services, enhance our offerings, offer customer support, perform research, and personalize content. You may choose not to provide personally identifiable information, but it may limit access to some Service features. Registering an account implies your consent to provide this information, and you can withdraw consent at any time.

1.2. Sensitive Personal Data

Please refrain from sending or disclosing sensitive personal data (e.g., social security numbers, racial or ethnic origin, political beliefs, health, biometrics, criminal history) through our services unless explicitly required for a specific purpose. We do not store such data.

1.3. Non-Personally-Identifiable Information

We may collect and aggregate non-personally identifiable information that cannot identify you individually. This includes data like referring websites, IP addresses, browser type, location, and browsing behavior. We use this data to analyze usage patterns and improve our Service.

1.4. Cookies, Pixels, and Local Storage

We may use cookies, small data files, to enhance your browsing experience. We use session cookies (expire when you close your browser) and persistent cookies (remain until deleted). These help us recognize your device for a personalized experience. We employ two types of cookies: first-party (used only by us) and third-party (served by service providers). We also use pixel tags (web beacons) to track user actions without linking them to personal data.

2. Cookies We Use

2.1. Personally-Identifiable Information

Strictly Necessary Cookies: Essential for providing services, e.g., login authentication.
Functionality Cookies: Remember your preferences to enhance user experience.
Performance Cookies: Analyze service usage without identifying individuals.
Targeting/Advertising Cookies: Deliver relevant ads, limiting their frequency.

2.2. Disabling Cookies

You can manage cookies and opt-out of personalized ads through platforms like Google AdWords Conversion Tool and www.youronlinechoices.com.

2.3. Pixel Tags

We use pixel tags to track user actions anonymously, measure campaign success, and improve content effectiveness.

3. How Do We Use Collected Information?

3.1. Information Usage

We do not share your personally identifiable information except in certain cases:

With your permission.
To meet legal obligations.
To protect against false information, manipulative activities, or law violations.
When you consent to marketing emails.
For service providers assisting us, subject to confidentiality agreements.
To send marketing information with your consent.

We retain your data as long as required for Service delivery or as permitted by law. You have rights to access, update, or delete your data. Contact us at hello@eSimply.io for inquiries.

3.2. Data Retention After Account Deletion

When you delete your account, associated data is erased, except for information necessary to protect against legal claims. Other data unrelated to legal requirements is promptly deleted. Third-party data is kept securely for up to 5 years per legal requirements.

4. Disclosure

We share personally identifiable information only in specific situations mentioned in this policy.

5. Children’s Policy

Our Service is not for children under 13 or the legal age for data processing. We do not knowingly collect data from children below this age. If you're a parent and believe your child provided data, please contact us.

6. International Usage

Data collected may be processed outside your home jurisdiction, including in jurisdictions with less stringent privacy laws. Third-party service providers may handle some data under confidentiality agreements.

7. How to Change or Update Information

For questions or data removal requests, contact us at hello@eSimply.io.

8. Security and Encryption

We employ industry-standard security measures to protect your data. While we strive to safeguard information, we cannot guarantee absolute security due to the nature of the internet. Notify us of security concerns at help@eSimply.com.

9. Changes to This Policy

We may update this policy periodically, reflecting the date of the last update. We will notify you of material changes either on our website or through email.

For all business inquiries, please contact us at b2b@eSimply.io.

10. Confidentiality

Nuitee Travel Limited ensures data confidentiality and compliance with legal requirements. Your data is not disclosed to third parties except as permitted by law or with your express consent.